Terms and Conditions.

1. About these Terms

These Terms and Conditions ("Terms") govern the relationship between Aurum X Capital Ltd ("Aurum X Capital", "we", "us") and members of Maison X ("Member", "you").

Aurum X Capital Ltd is a company registered in England and Wales with its registered office at 20 Wenlock Road, London, N1 7GU, United Kingdom. Maison X is operated as a private members' club by Aurum X Capital Ltd.

Maison X is operated by Aurum X Capital Ltd following its acquisition of the Maison d’Lux brand and related goodwill. References to Maison d’Lux, its legacy, history, network, awards, relationships, or prior activities are made on that basis.

By accepting membership of Maison X, you agree to these Terms.

2. Nature of membership

Maison X is a private members' club. Membership is by invitation only. We do not accept applications. Membership is granted at our sole discretion.

Membership is personal to the individual to whom it is offered and is not transferable. A Member may authorise specific representatives (such as a personal assistant, partner, or family member) to communicate with us on their behalf, provided this authorisation is given in writing. The Member remains responsible for all activity undertaken under their membership.

Membership does not create a partnership, employment, or agency relationship between the Member and Aurum X Capital.

3. The services we provide

Maison X provides private access, coordination, member support, and introduction services for selected members and invited counterparties. The nature and scope of each request may vary depending on the destination, member requirements, availability, applicable law, and the third parties involved.

Maison X may, where appropriate, assist with the coordination of lifestyle requests, private travel, residences, hospitality, events, introductions, and access to selected third-party providers. Maison X does not guarantee availability, acceptance, access, pricing, timing, or outcome in relation to any request.

Maison X may introduce Members to third-party providers, owners, operators, developers, authorised developer sales teams, licensed brokers, advisers, legal professionals, tax professionals, financing providers, family offices, hospitality groups, or other counterparties. Unless expressly stated in writing, Maison X acts only as an introducer, coordinator, or private access facilitator and not as principal, agent, broker, fiduciary, adviser, representative, seller, landlord, tenant, buyer, developer, or regulated professional.

We do not own the underlying assets, properties, residences, venues, vehicles, aircraft, vessels, services, or opportunities that may be discussed, introduced, arranged, or accessed through Maison X. The quality, availability, acceptance criteria, access conditions, pricing, contractual terms, cancellation terms, and performance of any third-party service, venue, residence, asset, or opportunity are governed by the relevant third party’s own terms.

Where a request involves regulated services, including real estate brokerage, legal advice, tax advice, financial advice, investment advice, immigration advice, insurance, financing, or regulated property activity, Maison X may introduce the Member to appropriately licensed or authorised third parties. Maison X does not provide regulated services unless expressly authorised to do so and confirmed in writing.

We do not guarantee that any specific request will be fulfilled. We act with reasonable care and skill in relation to the services we have expressly undertaken to provide.

4. Real Estate, Residences and Property-Related Introductions

Maison X is not a real estate broker, real estate agency, property portal, listing platform, developer, appraiser, surveyor, investment adviser, legal adviser, tax adviser, financial adviser, or authorised sales representative. Maison X does not hold itself out as carrying on regulated real estate brokerage, agency, marketing, valuation, advisory, sales, leasing, or property transaction activity in any jurisdiction unless expressly stated in writing and only where it is legally authorised to do so.

Maison X may, at a Member’s request, introduce Members to third-party property owners, developers, authorised developer sales teams, licensed real estate brokers, legal advisers, tax advisers, financing providers, relocation consultants, or other professional counterparties. Such introductions are made for private access and convenience purposes only.

Maison X does not list, publicly advertise, market, sell, lease, broker, negotiate, value, appraise, reserve, hold, manage, or otherwise intermediate real estate transactions on behalf of any buyer, seller, landlord, tenant, developer, broker, or other party unless expressly agreed in writing and only where such activity is lawful and appropriately licensed.

Any real estate transaction, reservation, expression of interest, purchase, lease, sale, investment, legal structuring, financing, due diligence process, or related agreement is entered into directly between the Member and the relevant third party, including, where applicable, a developer, licensed broker, property owner, legal adviser, or other authorised professional. Maison X is not a party to such transaction unless expressly stated in a separate written agreement.

Maison X does not guarantee the availability, allocation, reservation, price, terms, completion, title, planning status, licensing, suitability, quality, yield, return, investment merit, resale value, or legal status of any property, project, development, residence, estate, unit, allocation, or opportunity introduced or mentioned.

Members are responsible for obtaining their own legal, tax, financial, regulatory, and real estate advice before entering into any property-related transaction.

In jurisdictions where real estate brokerage, advertising, marketing, agency, advisory, referral, or property transaction activity is regulated, Maison X will act only through, or refer Members directly to, appropriately licensed or authorised counterparties. Maison X reserves the right to decline, suspend, or redirect any request that may require regulated activity outside the scope of Maison X’s authorisations.

5. Member access

Members are given access to private digital tools and channels through which we communicate and deliver our service.

The Member is responsible for keeping their own devices and accounts secure and for notifying us immediately of any suspected unauthorised access. We may suspend access to investigate suspected misuse, to protect the security of the Member's data, or as otherwise reasonably required.

6. Communications

The primary channel for communication is the WhatsApp number shared with the Member upon onboarding. We may also communicate by email and telephone.

We respond promptly when we have something useful to say. We do not send placeholder acknowledgements. If a Member has written and not heard back, we are still on it.

We respond during normal operational hours where requests are not time-sensitive. We respond at any time where a Member or someone they care for is in distress, in danger, or in urgent need.

7. Member obligations

By accepting membership, the Member agrees to:

• Provide accurate information about themselves and to update us of material changes
• Treat our team and our partners with courtesy and respect
• Respect the discretion of the membership. Members may not publish, share, or reproduce communications or any other material received from Maison X without our prior written consent
• Not use Maison X to facilitate any unlawful activity
• Settle invoices and reimburse third-party costs in accordance with the agreed terms
• Comply with the rules and conditions of any third-party venue, transport provider, residence, or partner that they engage with through Maison X

8. Fees and payment

Membership fees, where applicable, are agreed in writing on a Member-by-Member basis at the start of membership.

Where Maison X arranges third-party services on a Member's behalf, the Member authorises us to:

• Provide payment card details to third parties as necessary to secure bookings, deposits, and reservations
• Charge the Member's nominated payment card for amounts agreed
• Pass through any cancellation, late-change, or no-show fees imposed by third parties under their own policies

We do not mark up third-party costs unless agreed in advance. Where we charge a membership fee, coordination fee, access fee, consultancy fee, introduction fee, referral fee, or other agreed remuneration, this will be agreed or disclosed where required before the relevant work is undertaken.

Maison X may receive fees from Members or, where lawful and appropriate, from third parties. Any such fee does not change Maison X’s role as a private members' club, introducer, coordinator, or private access facilitator, and does not make Maison X a broker, agent, adviser, fiduciary, representative, seller, landlord, tenant, buyer, developer, or regulated professional unless expressly agreed in writing and legally permitted.

Invoices are payable within the period stated on the invoice. Late payment may incur interest at the rate permitted by the Late Payment of Commercial Debts (Interest) Act 1998.

9. Cancellations and changes

Where a Member cancels or changes a request after we have begun arrangements, charges may apply as follows:

• Third-party costs (such as forfeited deposits, non-refundable bookings, or supplier penalties) are passed through to the Member
• Where we have committed time and effort to a request that the Member subsequently cancels, we may charge a coordination fee, agreed in advance where possible

Where flexibility is given (alternative dates, venues, or arrangements), we work with the Member to minimise loss.

10. Suppliers and third parties

Maison X works with a network of suppliers, providers, partners, owners, operators, advisers, developers, authorised sales teams, licensed brokers, venues, hospitality groups, and other third parties across our destinations. We seek to work with third parties selected for quality, reliability, discretion, reputation, or relevance to a Member’s request. However:

• We do not own or operate the assets, properties, residences, venues, vehicles, aircraft, vessels, services, or opportunities that third parties provide
• Admission, service, pricing, availability, acceptance, and access are at the third party's sole discretion, including dress codes, age restrictions, identification requirements, security requirements, capacity constraints, private approval processes, payment requirements, or other conditions
• We are not liable for refusal of service, cancellations, delays, price changes, unavailability, access refusals, service failures, misrepresentations, negligence, breach of contract, or other acts or omissions attributable to a third party
• The Member's contract for a service, booking, residence, purchase, lease, reservation, event, transport, hospitality arrangement, or other transaction is, in many cases, directly with the third party. We coordinate or introduce, we do not contract on the Member's behalf without express written authorisation

Where a third-party issue arises, we may assist the Member in raising the matter with the relevant third party and seeking resolution, but we do not guarantee the outcome.

11. Termination

Membership may be terminated:

• By the Member, at any time, by written notice to us. Refunds of any prepaid fees are at our discretion and depend on the circumstances
• By Aurum X Capital, with or without cause, by reasonable written notice, in which case we will refund any prepaid fees on a pro-rata basis
• By Aurum X Capital immediately, without refund, where the Member has materially breached these Terms (including breach of confidentiality, unlawful conduct, abuse of our team or our partners, or non-payment of amounts due)

On termination, the Member's access is revoked and active arrangements are concluded as appropriate. We retain Member data only as required by law and our Privacy Policy.

12. Confidentiality

Discretion is the foundation of Maison X. We commit to confidentiality of Member information, communications, and the existence of any specific arrangement made on the Member's behalf.

We expect the same in return. The Member agrees not to disclose:

• The content of any communication received from Maison X
• The identity of other Members, the team, or anyone introduced through Maison X
• The pricing or terms agreed with Maison X or with our suppliers
• Any other matter that would reasonably be considered confidential in the context of our relationship

This obligation continues after termination of membership.

13. Intellectual property

All content on the maisonx.global website, in our communications, and in any material we provide to Members (including photographs, written content, and brand identity) is the property of Aurum X Capital Ltd or our licensors.

The Member is granted a non-transferable, non-exclusive licence to view and use this material for personal use in connection with their membership. The Member may not reproduce, distribute, modify, or use any of this material for any other purpose without our prior written consent.

14. Liability

To the maximum extent permitted by law:

• Our total liability to a Member arising from these Terms or our services in any 12-month period is limited to the lesser of the membership fees and coordination fees paid by the Member to us in that period.
• We are not liable for indirect, consequential, or special losses, including loss of profit, opportunity, business, or data
• We are not liable for the acts or omissions of any third-party supplier
• We are not liable for events beyond our reasonable control (force majeure)
• We are not liable for any loss, damage, claim, cost, expense, failed transaction, refused access, unavailable property, unavailable reservation, changed price, cancelled booking, failed introduction, failed negotiation, failed completion, investment loss, opportunity loss, legal issue, tax issue, regulatory issue, title issue, planning issue, financing issue, or other matter arising from or connected with a third party, property-related transaction, regulated service, or Member decision

Nothing in these Terms limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot be limited by law.

15. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising from these Terms or our services.

Before commencing any legal proceedings, the parties agree to attempt resolution through direct discussion in good faith for a period of 30 days. Where appropriate, the parties may agree to mediation through the Centre for Effective Dispute Resolution (CEDR) or another mutually acceptable mediator.

This clause does not prevent either party from seeking urgent injunctive relief from any court of competent jurisdiction.

16. Changes to these Terms

We may update these Terms from time to time. Where we make material changes, we will notify Members directly. Continued use of our services after notice of changes constitutes acceptance of the updated Terms.

17. Contact

For any questions about these Terms or your membership:

Aurum X Capital Ltd 20 Wenlock Road London, N1 7GU United Kingdom

Email: office@maisonx.global
Membership: circle@maisonx.global